We’ve been building unique custom built sites for years, and along the way we’ve always had some initial questions come up. Hopefully the following Questions will help ease the process.

  • What is a ‘Domain Name’? +

    Your domain name is your calling card online – it’s the digital name for your business and you can acquire these from as little as $21 for two years. We can take care of the domain name for you as long as we have a copy of your ABN, so we can register this on your behalf. This simply means that while we help you get your domain name, you retain ownership of it.
  • What is web hosting? +

    Hosting is like renting storage. Every website needs somewhere to live online, so the first point of any website build is to acquire some hosting – so your website and email accounts have somewhere to live online. We can suggest you some of hosting company to choose from, so you can manage your website hosting at anytime.
  • Can we meet up and discuss our website in person? +

    Definitely! Great websites are born out of straight forward communication. While we can complete your website over the internet via our online email proofing system, what better way to get your ideas across than by coming to meet us in our offices. We’re based on the 119 Hopkins Street, Footscray, so you can come and see us in action.
  • How does the quoting process work? +

    We supply a full written proposal including the key elements for design and development in simple to read, plain english. This quote includes build time, full costing and the main details of the design and development. It should allow you to easily compare our service levels and inclusions with comparable companies.
  • What will it all cost? +

    Depending on the design and style of site will ultimately determine the price of a design and build. Smaller sites with 5 pages of information only can cost from as little as $499 include GST, the larger the site in terms of pages and requirements the higher the cost. eCommerce systems with heightened security and invoicing systems start as low as $1699 include GST. We’ll always strive to deliver the best possible quote for your budget and requirements and work to a fixed price point, so you know going into the project what the cost will be.
  • How long does it all take? +

    Information based Web sites, that contain anywhere from 5 to 15 pages, take around 2 to 4 weeks to complete. Online stores or E-commerce sites can take 5 to 8 weeks. We can quite often work to shorter deadlines, depending on our workload at the time. If you need your project completed quickly, don’t hesitate to contact us.
  • What ongoing costs are there? +

    There is no ongoing fee for the website, except if you need us to maintain your website. The only fees you must pay are domain name and hosting to the third party.
  • Can I get email addresses with my Domain Name? +

    All the sites we build come with email accounts that contain your business name, so you can get your own email address of – This email address is being protected from spambots. You need JavaScript enabled to view it. for example – the best way to make your business communications stand out when sending emails.
  • What if I don’t like the initial design ideas of my site? +

    We’ll go back again and revisit and completely revamp the designs to best suit your needs, we’re here to bring your vision to life online and best represent your brand and your business, so we’ll design and revise to suit until you’re 100% happy with the final designs. The fee is charged accordingly.
  • Do you write my web site text for me? +

    No. Nobody knows your business, your products and your clients the way you do, so preparing the body text is something that you will need to do. We do help with advice on writing web and Google-friendly copy.
  • How do I get the information for the website to you? +

    Anything digital is usually the fastest way, if you have some word documents, or pdf files of text you’d like included, and any images you have we’ll set up a link or take these over email/cd/usb so that we can use your content in the initial designs. We retouch images in Photoshop to ensure the best outlook on the net as well so even if you have images taken on a mobile media device we can usually work some retouching on to make sure they stand out online.
  • Will my website be Search Engine Friendly? +

    All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
  • Do you charge for every minor change to the site? +

    We supply all our websites complete with a content management system, this means you’ll be able to edit your site live online and add images, text and more content to the existing pages. If you need further design changes or you’d like some extra work undertaken then we quote on a fixed price basis so you know going into any changes what the costs will be.
  • How do I update my web site? +

    We supply free training service once the site build is complete. You can use a mixture of methods to update your web site: Call or e-mail us to update your website as needed. Do the simple updates yourself and get us to do the more complicated work. Use our admin. system (database and CMS sites) for routine maintenance of your web site.
  • Will my site be on mobile devices? +

    Most of the sites we design are built to be mobile compatible, which means your smart new iPhone or Android handheld will all be able to display the site optimally
  • Can I get some flashy slideshows on my website? +

    Certainly, we advocate to get some movement onto web pages to bring them to life online, and this is all included as standard in all our builds. Our slideshows are also able to be modified in the content management system once completed as well so you can control the content of these once the sites complete and online.
  • Can I get some videos on my website? +

    Certainly, we can add these in at the design stage ready for the build or you can upload them once the sites completed using the content management system.
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